Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    Hi there

    Your debug code, tells me that the backup was cancelled by Apache Web Server.
    It was most likely caused by KeepAliveTimeout directive in Apache configuration.

    We have alternate backup method, that can bypass this limitation.
    Simply, follow below steps, there are also other things you can improve.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm
    6. Increase the maximum execution time limit on your website, from 30 to 300
    7. Optionally, also increase website’s Memory limit (wp-config): from 40M to 128M

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter dneuhart

    (@dneuhart)

    Thank you very much for your help. The backup is working properly again.  🙂

    Plugin Support MixHa

    (@mixha)

    Hey @dneuhart ,

    That is great to hear! 🙂 Feel free to open a new ticket if you ever face any new issue with the plugin.

    And if you are happy with our service, please consider giving it a nice rating 🙂

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘backup failed at 78%’ is closed to new replies.