• Resolved roarus

    (@roarus)


    Went to backup site: theFarmcafe.ca and got an error message at 79%. This is the code BMI-dqW55wVJ-01231. Website is currently directory protected. Using plugin Backup and Migration.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @roarus

    Seems like you have caching plugin which removed some files during backup process which is not allowed by default backup method.

    For such cases, we have prepared different backup method which will automatically detect such files and exclude them dynamically.

    Please open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e

    Once you do that, please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    In case that won’t work, please exclude this directory from backup which should be fine as after restoration/migration all cache files should be regenerated automatically by cache plugin.

    Find option: “Exclude by path directory”
    And add this line: ***ABSPATH***/wp-content/cache

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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