Backup Failed at 89%

  • Resolved sthompson7

    (@sthompson7)


    1 year, 4 months ago

    The first backup I ran worked, and it was a total size of 329MB. After updating some plugins like Elementor and then deactivating other plugins, the file size suddenly changed to 1.04GB and is not backing up anymore. Debug Code: BMI-DvFgKf02-14684

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    1 year, 4 months ago

    Hello @sthompson7 ,

    Your debug code, tells me that the backup was canceled by Apache Web Server.
    It was most likely caused by KeepAliveTimeout and Timeout directives in Apache configuration.

    We have an alternate backup method, that can bypass this limitation.
    Please follow these steps:

    1. Navigate to the “Other options” section of the Backup Migration plugin.
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Save the “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that works for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    1 year, 4 months ago

    Hey @sthompson7 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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