Careful – you provided your admin user and pass – and it is PUBLIC. I suggest you change Admin password ASAP before someone harms your website
the url to the site isnt public though is it?
eems like this forum is a waste of everyones time anyway as hardly any posts are answered 🙁
The link is public for everyone logged in 🙂
I was able to login to your Admin account 🙂
Hi @gingerweb ,
Please accept my apologies for this late response, and I hope that we haven’t been too late to provide a solution.
We have an alternate backup method, that can bypass this error you’re having.
Simply, follow the steps below;
Please open the first section of the plugin named: “What will be backed up?”
Find the subsection named: “Exclude by folder/file name (case-sensitive)”
Here add these three rules, like on this image: https://prnt.sc/9oftADPd_Z7e
Once you do that, please follow these steps:
- Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your backup once again.
Let me know if that worked for you 🙂
P.S.: As @augustas mentions, we also suggest that you remove these credentials and the URL for your and your site’s safety, as this is a publicly viewed area.
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @gingerweb
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards
Thanks sorry i didnt get back to you. It took a while so i had to use another option for assistance.
