Plugin Support
MixHa
(@mixha)
Hello @kiliweb ,
There was a file transfer error.
Please upload the backup file manually to the destination site, and then run Restore. You can manage all of this from the plugin section “Manage & Restore Backups”.
Also, before you run the Restore, apply this setting:
- Go to “Other options” section
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
Once you do that, try to run your restoration process.
Let me know if that worked for you 🙂
Thank you!
Kind regards
Plugin Support
MixHa
(@mixha)
Hello @kiliweb ,
Please open a separate new ticket and we will provide help.
Kind regards
Plugin Support
MixHa
(@mixha)
Pardon, I meant to tag @etrendz in my previous comment.
—
@kiliweb
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards