Backup fails

  • Resolved gvdm

    (@gvdm)


    3 years, 3 months ago

    I’m trying to backup my site, but it always stops with a message saying “Undefined constant “BMI\plugin\Progress\DB_CHARSET” What is wrong?

    Regards,

    Geert van der Meulen

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    Hi @gvdm

    Please open your wp-config.php file and add these lines at the top of the file (after <?php tag).

    define('DB_CHARSET', 'utf8mb4');
    define('DB_COLLATE', '');

    Let me know if that resolves the issue 🙂
    Thank you!

    Thread Starter gvdm

    (@gvdm)

    3 years, 3 months ago

    It worked like a charm!

    Thank you

    Thread Starter gvdm

    (@gvdm)

    3 years, 3 months ago

    What I noticed however. Sometimes after backup it says it is closing files and archives. After that you expect a closing message saying the backup is completed. It is not always doing that, but the backup succeeds.

    Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    Hi @gvdm

    I expect a bit more things that can be tweaked on your website basing on the missing constant you had, in any case we included a lot of improvements to upcoming version regarding this topic.

    You can use this configuration to prevent freezes at the end:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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