Backup fails

  • Resolved andcalet

    (@andcalet)


    2 years, 3 months ago

    I’m trying to make a backup but continuously fails.

    Here the debug code: wpstg-gm1nICR5-142730

    • This topic was modified 2 years, 3 months ago by andcalet.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor alaasalama

    (@alaasalama)

    2 years, 3 months ago

    Hi @andcalet

    I’ve replied to your email, let’s follow up there.

    Thanks,
    Alaa

    Thread Starter andcalet

    (@andcalet)

    2 years, 3 months ago

    Hi @alaasalama,

    I’m trying to make a backup, but it doesn’t work. Can you help me ?

    Best,
    Andrea

    Plugin Contributor alaasalama

    (@alaasalama)

    2 years, 3 months ago

    Hi Andrea!

    I can see you are a Pro customer, and we can’t provide support for the Pro version here on the forums, that’s why I contacted you via the email address “mic****@**********glory.com” that was registered on our system, let’s please follow up there.

    Also, feel free to open a new support ticket via this form if you wish.

    Thanks,
    Alaa

Viewing 3 replies - 1 through 3 (of 3 total)

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