Backup getting stuck/not completing

  • Resolved rogerbaker

    (@rogerbaker)


    2 years, 2 months ago

    I have updated the core plugin and the unlimited extension but the backup keeps failing during the database pack up.

    I tried using a previous version (7.78) but am still having issues.

    Is there an issue with the latest/most recent versions?

Viewing 1 replies (of 1 total)
  • Plugin Author Yani

    (@yaniiliev)

    2 years, 1 month ago

    Since you’ve updated the core plugin and the Unlimited Extension and are still experiencing issues with the backup during the database pack-up, it appears the problem may be specific to your server configuration or environment. As a premium user, you have access to dedicated support that can provide more specialized assistance.

    I recommend reaching out to our support team directly so they can help diagnose and resolve the issue. You can contact them through the ServMask support page: https://servmask.com/contact-support

    Our support team is well-equipped to handle such issues and can provide specific guidance tailored to your setup.

Viewing 1 replies (of 1 total)

The topic ‘Backup getting stuck/not completing’ is closed to new replies.