Backup Guard Plugin – Backup does not work | ww.wp.xz.cn

Resolved joelthomas59
(@joelthomas59)

5 years, 5 months ago

Hi,
The backup does not work. A few seconds after starting, the backup stop without any message.
On this link is the messages on the console after I have clicked on Backup : https://we.tl/t-QeiJcaOzpj
Thanks for advice.
Regards

Viewing 4 replies - 1 through 4 (of 4 total)

Support Backup Guard
(@backup-guard)

5 years, 5 months ago

Dear @joelthomas59 ,

Thank you for getting in touch and reporting.
Could you uninstall the plugin and install it back? Then please perform another backup and let us know about the results.

Support Backup Guard
(@backup-guard)

5 years, 5 months ago

Dear @joelthomas59 ,

We are wondering whether you did another backup after reinstallation and what results you had.

Thread Starter joelthomas59
(@joelthomas59)

5 years, 5 months ago

Hello,
I saw your first answer very late.. I did try to reinstall and it works. Problme solved, thanks !
Regards

Support Backup Guard
(@backup-guard)

5 years, 5 months ago

Dear @joelthomas59 ,

We are glad the problem is solved.

Should you need any further assistance, feel free to contact us again. 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Backup Guard Plugin – Backup does not work’ is closed to new replies.

4 replies
2 participants
Last reply from: Support Backup Guard
Last activity: 5 years, 5 months ago
Status: resolved