Plugin Support
MixHa
(@mixha)
Hello @ravibalaji ,
The log states:
[ERROR] [2023-05-30 06:47:13] Backup is not available to download (Error 403).
[ERROR] [2023-05-30 06:47:13] It is restricted by remote server configuration.
Therefore please make sure that the backup file is valid and reachable, and also that folders have proper writing permissions.
Uploading the backup file manually could save some time here. Please do so via plugin screen “Manage & Restore Backup(s)”. Once the backup is uploaded, you can start restoration by clicking on the Restore button on the right hand side, next to the backup name.
Before running the restoration process, please also set the following:
Go to “Other options” section
- Change backup method: https://prnt.sc/1s1ofpa
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Save “Other options” section
- Force stop both processes: https://prnt.sc/1trv1tm
When you do that, try to run your restoration once again.
Let me know if that worked for you 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @ravibalaji ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards
