• Resolved zad97

    (@zad97)


    Backup function isn’t working. This error is reported:

    WP Http Error: cURL error 35: Unknown SSL protocol error in connection to ariaacofpinellas.com:443

    Here are all the debug info

    `WordPress version: 5.7
    BackWPup version: 3.8.0
    PHP version: 7.2.15 (64bit)
    MySQL version: 5.6.49-89.0-log
    cURL version: 7.47.0
    cURL SSL version: OpenSSL/1.0.2g
    WP-Cron url: https://ariaacofpinellas.com/wp-cron.php
    Server self connect: Not expected HTTP response:

    Document root: /home/users/web/b2128/dom.sergiomerenda50749/wp_site_1614698319
    Temp folder: /hermes/bosnacweb07/bosnacweb07ae/b2128/dom.sergiomerenda50749/wp_site_1614698319/wp-content/uploads/backwpup-57dcd1-temp/
    Log folder: /hermes/bosnacweb07/bosnacweb07ae/b2128/dom.sergiomerenda50749/wp_site_1614698319/wp-content/uploads/backwpup-57dcd1-logs/
    Server: Apache/2
    Operating System: Linux
    PHP SAPI: cgi-fcgi
    Current PHP user: dom.sergiomerenda50749
    Maximum execution time: 120 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 15:13
    Blog Time: 15:13
    Blog Timezone:
    Blog Time offset: 0 hours
    Blog language: en-US
    MySQL Client encoding: utf8
    PHP Memory limit: 256M
    WP memory limit: 40M
    WP maximum memory limit: 256M
    Memory in use: 60.50 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, calendar, cgi-fcgi, ctype, curl, date, dba, dom, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, json, libxml, mbstring, mysqli, mysqlnd, openssl, pcre, pdo_mysql, pdo_sqlite, posix, propro, pspell, raphf, session, soap, sockets, sqlite3, standard, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib`

Viewing 2 replies - 1 through 2 (of 2 total)
  • @zad97
    you can fix this by using another cron method.
    modify wp-config.php ( you can find this file in your root directory ), and BEFORE the line:
    /* That’s all, stop editing! Happy blogging. */
    add this line:
    define('ALTERNATE_WP_CRON' , true );

    Or better, I would suggest you contact the hoster and tell them to resolve the issue with the loopback connection since it’s caused by server issue ^^

    Hope that helps!

    happyAnt

    (@duongcuong96)

    @zad97
    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/#new-post

Viewing 2 replies - 1 through 2 (of 2 total)

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