Backup Migration 1.0.9 Error

  • Resolved davvvy

    (@davvvy)


    5 years, 4 months ago

    I was successful working with this version 1.0.9 of Backup Migration 3 weeks ago. However when I resumed my project today, I wanted to create a new backup before starting out, and got an error message. I have copied the error log here. Thank you very much for your help in troubleshooting this incident!

    [STEP] [2021-02-16 22:35:58] Initializing backup…
    [INFO] [2021-02-16 22:35:58] Backup & Migration version: 1.0.9
    [INFO] [2021-02-16 22:35:58] Site which will be backed up: https://mrktguru.com/bridge6
    [INFO] [2021-02-16 22:35:58] PHP Version: 7.4.11
    [INFO] [2021-02-16 22:35:58] Web server: Apache
    [INFO] [2021-02-16 22:35:58] Max execution time (in seconds): 259200
    [INFO] [2021-02-16 22:35:58] Checking if backup dir is writable…
    [INFO] [2021-02-16 22:35:58] Initializing custom error handler
    [SUCCESS] [2021-02-16 22:35:58] Yup it is writable…
    [INFO] [2021-02-16 22:35:58] PHP CLI is available – plugin will try to run server script.
    [STEP] [2021-02-16 22:35:58] Scanning files…
    [STEP] [2021-02-16 22:35:59] Checking free space, reserving…
    [INFO] [2021-02-16 22:35:59] Requires at least 581953042 bytes. [554.99 MB]
    [INFO] [2021-02-16 22:35:59] Disk free space function is not disabled – using…
    [INFO] [2021-02-16 22:35:59] Checking this path/partition: /home/mrktgu5/public_html/bridge6/wp-content/backup-migration/backups
    [SUCCESS] [2021-02-16 22:35:59] There is 166,296.17 MB free. [162.4 GB]
    [SUCCESS] [2021-02-16 22:35:59] Great! We have enough space.
    [SUCCESS] [2021-02-16 22:35:59] Confirmed, there is more than enough space, checked: 581953042 bytes
    [INFO] [2021-02-16 22:35:59] Scanning done – found 15559 files…
    [SUCCESS] [2021-02-16 22:35:59] Backup initialized…
    [STEP] [2021-02-16 22:35:59] Initializing archiving system…
    [SUCCESS] [2021-02-16 22:35:59] Archive system initialized…
    [STEP] [2021-02-16 22:35:59] Preparing map of files…
    [SUCCESS] [2021-02-16 22:35:59] Files prepared.
    [INFO] [2021-02-16 22:35:59] Starting compression process…
    [STEP] [2021-02-16 22:35:59] Smart memory calculation…
    [INFO] [2021-02-16 22:35:59] There is 768 MBs of memory to use
    [INFO] [2021-02-16 22:35:59] WordPress memory limit: 768 MBs
    [SUCCESS] [2021-02-16 22:35:59] Setting the safe limit to 115 MB
    [STEP] [2021-02-16 22:35:59] Making database backup
    [INFO] [2021-02-16 22:35:59] Iterating database…
    [INFO] [2021-02-16 22:36:00] Database size: 5.04 MB
    [SUCCESS] [2021-02-16 22:36:00] Database backup finished
    [STEP] [2021-02-16 22:36:00] Making archive
    [INFO] [2021-02-16 22:36:00] Compressing…
    [INFO] [2021-02-16 22:36:00] Using PclZip module to create the backup
    [INFO] [2021-02-16 22:36:00] Legacy setting: Using default modules depending on user server
    [STEP] [2021-02-16 22:36:00] Running PHP CLI process – it should be confirmed with next messages
    [WARN] [2021-02-16 22:36:03] Could not find any response from the server, trying again in 3 seconds.
    [WARN] [2021-02-16 22:36:06] Still nothing backup probably is not running.
    [STEP] [2021-02-16 22:36:06] Reverting backup, removing file…
    [ERROR] [2021-02-16 22:36:06] There was an error during backup…
    [ERROR] [2021-02-16 22:36:06] Backup could not run on your server, please check global logs.
    [STEP] [2021-02-16 22:36:06] Aborting backup…
    [DOWNLOAD GENERATED] File downloaded on (server time): 2021-02-16 22:36:08
    [DOWNLOAD GENERATED] Last update (seconds): 10 seconds ago
    [DOWNLOAD GENERATED] Last update (date): 2021-02-16 22:35:58

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter davvvy

    (@davvvy)

    5 years, 4 months ago

    While waiting for a response, I figured out that I was wrong, I did not have version 1.0.9 of your plugin 3 weeks ago, I just updated to it today as I resumed working on my project, before I attempted a new backup. I then deactivated/uninstalled Backup Migration plugin v.1.0.9, substituted v.1.0.7.99 (that I had downloaded 3 weeks ago) in, and performed a backup of my site. SUCCESS!

    I then proceeded to clone/migrate/restore the site onto a fresh WordPress installation, and again, SUCCESS – I was able to clone my original site, with Backup Migration v.1.0.7.99 on both origin and destination sites.

    I’d still like to see what your advice is, whether you have fixed the issue and have released a new, working version beyond 1.0.9.

    Thanks again for a great product!

    • This reply was modified 5 years, 4 months ago by davvvy.
    • This reply was modified 5 years, 4 months ago by davvvy.
    Plugin Support backupsupport

    (@backupsupport)

    5 years, 4 months ago

    Hi @davvvy

    On some servers PHP CLI does not work properly which is strange – it should be much more stable than FPM or php as web server module.

    Here’s my solution for now (for v1.0.9).

    Could you please add this: define('BMI_CLI_ENABLED', false);
    To you wp-config.php (before require_once ABSPATH . 'wp-settings.php';)
    Please don’t copy above since WP forum may replace quotes to some other character.

    That should disable CLI handler and the backup should work as before in v1.0.8.
    Also you will need to disable experimental techniques, so set this to:
    Do not change the default plugin functions – it may require to adjust your server for stable backup (you can find this option in other settings section).

    Let me know if that works for you 🙂
    Thank you

    Thread Starter davvvy

    (@davvvy)

    5 years, 4 months ago

    Your fix worked!

    I did everything you instructed, updated the plugin to v.1.9.0, did the backup, and there was no problem at all, I now have a nice new backup file for the site.

    Thank you very much for your prompt assistance.

    How would I find out if this would need to be an ongoing tweak to the wp-config.php file? Is there a mail-list that I can subscribe to get this information as it becomes available?

    Once again thank you very much for your great help!

    Plugin Support backupsupport

    (@backupsupport)

    5 years, 4 months ago

    Hi @davvvy

    Unfortunately we don’t have any mail-list but in near future we will have blog on our site https://backupbliss.com 🙂

    There you will be able to subscribe to our new posts!

    Thank you

Viewing 4 replies - 1 through 4 (of 4 total)

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