backup migration bug

  • Resolved gerryatric

    (@gerryatric)


    2 years, 3 months ago

    issue with backup migration on a wordpress site. fails after about 20 seconds. doesn’t advise percentage complete

    Debug code is BMI-VIPeNJGQ-42063

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 3 months ago

    Hello @gerryatric ,

    Judging by the logs, it seems that the backup process hit the memory limits set on your site:

    [INFO] [2024-03-08 03:47:09] Memory limit (server): 128M
    [INFO] [2024-03-08 03:47:09] Memory limit (wp-config): 40M
    [INFO] [2024-03-08 03:47:09] Memory limit (wp-config admin): 256M

    Please make sure that tall limits are leveled to 256M before you try to create another backup. (You can also open backup logs locally to double check the limits)

    Kind regards

    Plugin Support MixHa

    (@mixha)

    2 years, 2 months ago

    Hey @gerryatric ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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