Backup/Migration fails every time – need help debugging

  • Resolved delimppankaj

    (@delimppankaj)


    1 month, 2 weeks ago

    Hi,

    My backup/migration fails every time and I am not sure what exactly is happening. I have tried multiple times but it keeps failing.

    Here is my debug code: BMI-06OKQPLa-86443

    Could someone please look into this and help me resolve the issue? Any guidance would be appreciated.

    Thank you!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    1 month, 2 weeks ago

    Hello @delimppankaj ,
    It seems that Cloudflare protection went a bit overzealous and interrupted the process. Can you please try to whitelist or temporarily disable it, while the backup is being created?
    If the issue persists, please share a new debug log.
    Kind regards

    Plugin Support MixHa

    (@mixha)

    1 month, 1 week ago

    Hey @delimppankaj ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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