Backup not allow Google Drive

  • Resolved Hugo Shih

    (@hugoshih)


    4 years, 3 months ago

    Hi There,

    Please help me why cannot upload to Google Drive, I have authorized by Goggle and charged 3 goggle accounts to try but still not work.

    I also uninstall and re-install this plugin and stop all plugin except UpdraftPlus and activated but still not work.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 3 months ago

    Hi,

    Can you try wiping out settings by using the “Wipe Out” button in the “Advance Tools” tab. Also, temporarily deactivate any security or caching plugins.

    Please let me know if that helps resolve the issue.

    Thanks,
    Bryle

    Thread Starter Hugo Shih

    (@hugoshih)

    4 years, 3 months ago

    Hi, @bcrodua

    I have reset the “Wipe Out” button but still cannot upload to the “Google Drive”, I also updated the log file to my Github as the same link, thanks

    There are showed ＂Google Drive: Have not yet obtained an access token from Google – you need to authorise or re-authorise your connection to Google Drive.＂

    But I am sure i already authorised, you can find the screenshot as below link :
    https://tyr.com.hk/authorization.jpg

    Plugin Contributor bcrodua

    (@bcrodua)

    4 years, 3 months ago

    Hi,

    Do you have any caching or security plugins installed? Can you temporarily deactivate them and then re-authenticate Google Drive? In the past we find those plugin can cause conflict with the authentication.

    Thanks,
    Bryle

    Thread Starter Hugo Shih

    (@hugoshih)

    4 years, 3 months ago

    Hi Bryle,

    I did deactivate all plugins but active the Woocommerce and UpdraftPlus only, it seem still not work, see the below link
    https://tyr.com.hk/only2used.jpg

    I did removed all authentication in my Google account and re-authenticate but still not work, there is not any file upload to my Google drive.

    Also updated the log file in the same link in Github

    Thread Starter Hugo Shih

    (@hugoshih)

    4 years, 3 months ago

    Hi Bryle,

    I try many time and change the setting for the PHP and server but still not work, i also create new account in Google but also not work, I did changed to the Dropbox and work, hope you can solve the problem in Future, thanks for your help.

Viewing 5 replies - 1 through 5 (of 5 total)

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