Having the same problem. Was working fine and now hangs up every time at the same spot.
Stops at the same place. Here are a couple of examples
6747.992 (9) Table wp_hw_snapshots: Total expected rows (approximate): 412
0136.669 (0) Table wp_hw_snapshots: Total expected rows (approximate): 412
I need to update wordpress, but want a recent back up. Can’t get it done
Hi Salilou,
Could you post a copy of the backup log? You can find this log in the Existing Backups tab of the UpdraftPlus settings page.
The log will be too long to post directly, but you can use an online service such as pastebin, and post the link.
wells100, could you create a new thread for your issue. It appears to be a different problem.
From the log file, it appears that the backup process keeps getting timed out. Could you ask your hosts if there is anything on the server that may be timing out PHP scripts early. You can also ask them to investigate the PHP error logs, and see if there is any further information as to why the process is being timed-out or killed-off.
You can also try reducing the Backup Archive split (found in the ‘expert settings’ section of the Settings tab) down to 25MB
My Provider is Strato in Germany. The error log file shows this:
18.04.2016 09:57:18 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:02:22 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:07:55 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:13:17 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:18:38 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:24:05 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:29:11 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
18.04.2016 10:34:15 hanneskreuziger.de [client 192.168.48.0] Premature end of script headers: wp-cron.php
Backup archive split is already 40MB.
Maybe the reason for the issue is, that I have some 80MB files in the uploads folder.
Hi Salilou,
We have had problems with Strato before, due to their server configuration.
Could you add the following to your wp-config.php file (Above the “Stop Editing” line):
define(‘UPDRAFTPLUS_NO_BINZIP’, true);
and reduce the backup archive split size down to 25MB.
Then can you try another backup?
Entry in wp-config is already done.
Split size I had already set to 40 MB, but now to 25 MB as you said.
The result is the same, here the log file:http://pastebin.com/xFECfXwr
Hi Salilou,
It looks like there’s a single file that’s 75Mb, and that the web server setup does not provide enough resources to allow this file to be added into a zip file before PHP is killed off by the webserver. The only thing you can really do is exclude that file (and any like it) from the backup – e.g. take a one-time backup of such files via FTP, and then exclude them in UpdraftPlus.
David
Thank you. How can I exclude the large zip files from backup?
In the ‘files to backup’ section of the Settings, there are options to exclude named files – put it in there.
what must I write there?
“*.zip”?
Yes, ‘*.zip’ will exclude all ZIP files from the backup.
You’re welcome!
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Best wishes,
David
