Backup not working

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  • Plugin Support Efe Dinler

    (@efedinler1)

    2 years, 7 months ago

    Hi @solveitkl,

    Thank you for reaching out!

    Your issue is caused by modified PHP CLI. You can resolve the issue by disabling the checking step within our plugin configuration.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Change backup method (optional): https://prnt.sc/1s1ofpa
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your backup process again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 7 months ago

    Hello @solveitkl ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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