Backup Now

  • Resolved wmchugh

    (@wmchugh)


    2 years, 7 months ago

    I’ve been using Updraft Plus (free) “Backup Now” heaps during a long debugging process. It has worked perfectly throughout. Just now I click “Backup Now” and the options “window” (really just a div) is coming up as a thing vertical slither. Inspecting in the borwser leads me to plugins/updraftplus/includes/jquery-ui.custom-v1.11.4.css which has

    .updraft-container {
    position: absolute;
    top: 0;
    width: 1px;
    height: 1px;
    z-index: 99999;
    }

    In the browser if I change that 1px to 610px I get a nice wide window with all the options, and I can proceed. Where would this 1px have come from, or why would it just started acting this way? It makes no sense to me. I’ve not touched any Updraft css.

Viewing 3 replies - 1 through 3 (of 3 total)
  • pbevanudp

    (@pbevanudp)

    2 years, 7 months ago

    Hello,

    This issue is likely due to a plugin conflict. Please could you perform a conflict test by first disabling all plugins and then re-activating them one by one to determine the conflict. You may also wish to switch to a default theme to see if that is causing an issue as part of the test.

    Thread Starter wmchugh

    (@wmchugh)

    2 years, 7 months ago

    Conflict with Profile Builder by Cozmoslabs, acknowledged within their support forum, and fix offered ahead of next version. Thanks for responding.

    pbevanudp

    (@pbevanudp)

    2 years, 7 months ago

    You’re welcome.

Viewing 3 replies - 1 through 3 (of 3 total)

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