Backup process stops at 1%

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hello @mtbgoeroe,

    Please follow these steps:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    If the process fails again,

    Please navigate to plugin section Troubleshooting > Check advanced options and click on the button:
    Share debug infos with BackupBliss team

    And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

    Paste the code in your reply.

    Kind regards

    Thread Starter mtbgoeroe

    (@mtbgoeroe)

    2 years, 9 months ago

    Hi,

    Thank you very much! Strange enough the bar still got stuck at 1% but I got the message that backup was finished, and it did. So problem solved.

    Plugin Support MixHa

    (@mixha)

    2 years, 9 months ago

    Hey @mtbgoeroe ,

    We are happy to hear that the issue was resolved. If you face any other issues with the plugin, please feel free to open a new ticket. 🙂

    Kind regards

Viewing 3 replies - 1 through 3 (of 3 total)

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