Backup process stuck

  • psablik

    (@psablik)


    1 year, 6 months ago

    Hi, I’ve connected plugin to google drive with 100 GB of space, where 3 GB is already taken. I saw popup saying that it authenticated successfully. When I try to backup site the backup takes forever and does not complete. It gets stuck at Task , backup_db is not responding. There is for sure enough space on the drive.

    Here are my settings:

    Compress Files Every: 200MB
    Exclude Files Larger Than: 0MB
    PHP Script Execution Timeout for Backup: 1800 Seconds
    PHP Memory Limit for Backup: 256MB
    Files Compressed to Backup Zip Each Time: 500 Files
    Split SQL File Every: 200MB
    Chunk Size: 2048KB
    PHP Script Execution Timeout for Restore: 1800 Seconds
    PHP Memory Limit for Restoration: 256MB
    Maximum Rows Processed Per Request for Restoration: 10000 rows
    Maximum SQL File Size Imported Per Request for Restoration: 5MB
    Retry Times on Timeout Error: 6
    Files Extracted Per Request for Restoration: 1000 Files

    Latest log: https://pastebin.com/Qp7DTh8C

    What may be the cause of problem? Let me know if you need more info

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support tonyrobins

    (@tonyrobins)

    1 year, 6 months ago

    Hello @psablik

    In our experience, a backup stuck/timeout issue is usually caused by a low PHP time limit on your server.

    It is recommended that you adjust WPvivid settings as suggested in this doc to increase the backup success rate.

    All the best,

    Thread Starter psablik

    (@psablik)

    1 year, 6 months ago

    Hi, it didn’t work. I ended up using different plugin which works

    Plugin Support tonyrobins

    (@tonyrobins)

    1 year, 6 months ago

    Hi @psablik

    it didn’t work.

    If possible, would you send us a full copy of the latest backup log so we could check and suggest further?

    All the best,

    sayt

    (@say99t)

    1 year, 5 months ago

    @tonyrobins I am also facing the similar issue. 2 of my client websites are getting stuck at 66%. I urgently need them moved as their old websites are down and the migration has to be completed in a couple of days! Suggest me proper settings after which I can try a upload and also another solution to how I can manually extract the files and upload the file. I cannot lose these website. These are very important backup that need to be back live soon!

Viewing 4 replies - 1 through 4 (of 4 total)

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