• Resolved sotec

    (@sotec)


    Hello,

    I am trying to restore a backup of my website on a fresh wordpress on other server but it always failed on the same point. When it is restoring the tables from the database it always fails after restoring wp_e_submissions_values table and it does not showed any error message or reason on the log.

    I would appreciate a little bit of help please.

    My debug code is: BMI-6Z4xZJml-17702

    Thanks in advange and regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @sotec ,

    The issue is caused by RAM memory limit configuration.

    Because your WP_MAX_MEMORY_LIMIT is set to 256 MB (which is default value and you need to override it in wp-config.php) our plugin think that there is 256 MBs of free RAM memory, but in reality there is hard limit of 40 MBs, best solution for you would be to increase memory limit to 256 MBs in your php.ini configuration, that would resolve all issues or set correct value for WP_MAX_MEMORY_LIMIT in wp-config.php to “40M”.

    After all running WordPress with only 40 MBs of RAM is quite challenging and may make the website unstable.

    You need to increase the memory_limit variable in your php.ini configuration, most recommended value for you is “256M”.

    Let me know if you can do that or you need more details of how to do it 🙂
    Thank you!

    Thread Starter sotec

    (@sotec)

    Hello,

    Thanks for your help.

    We have increase the memory limit but it still fails on the same point.

    [INFO] [2023-09-15 13:00:49] Memory limit (server): 256M
    [INFO] [2023-09-15 13:00:49] Memory limit (wp-config): 256M
    [INFO] [2023-09-15 13:00:49] Memory limit (wp-config admin): 256M

    New debug: BMI-qpFTm1L8-50965

    Thanks you

    Plugin Support MixHa

    (@mixha)

    Hey @sotec ,

    Hi there

    Your issue is most likely caused by modified PHP CLI.
    You should be able to resolve it by disabling the checking step.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @sotec ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)

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