• Resolved ajay21

    (@ajay21)


    While Backup Restoration issue . Debug code is : BMI-L0iSzYzq-16059

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    Hello @ajay21 ,

    Your backup failed during database export, mostly due to its huge size.

    Please try the following:

    1. Go to Backup & Migration plugin settings
    2. Open “Other options” section
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Change backup method: https://prnt.sc/1s1ofpa
    5. Enable database batch export: https://prnt.sc/bn7MjTUxHuEe
    6. Save “Other options” section
    7. Force to end both processes (troubleshooting): https://prnt.sc/1trv1tm

    After completing these steps, please run the restoration again.

    If the restoration fails again. and if you can still access the source site, where the backup was created, I recommend that you create a new backup following the steps explained above, plus the additional:

    Perform full cleanup and optimize all your tables.
    You can do that easily with help of free and simple plugin.
    Check it out: https://ww.wp.xz.cn/plugins/advanced-database-cleaner
    – Cleanup won’t remove anything that is in use, so, no worries.

    Then, follow these steps carefully:

    1. Download and install “Advanced DB Cleanup” plugin
    2. Do full Cleanup and optimize all tables using Advanced DB Cleanup plugin
    3. After that you can already remove mentioned cleanup plugin if you wish

    Right after the last step, you can create the new backup, and later use it for the restoration/migration.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    Hey @ajay21 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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