Plugin Support
MixHa
(@mixha)
Hello @ajay21 ,
Your backup failed during database export, mostly due to its huge size.
Please try the following:
- Go to Backup & Migration plugin settings
- Open “Other options” section
- Disable PHP CLI checking: https://prnt.sc/1sljr31
- Change backup method: https://prnt.sc/1s1ofpa
- Enable database batch export: https://prnt.sc/bn7MjTUxHuEe
- Save “Other options” section
- Force to end both processes (troubleshooting): https://prnt.sc/1trv1tm
After completing these steps, please run the restoration again.
—
If the restoration fails again. and if you can still access the source site, where the backup was created, I recommend that you create a new backup following the steps explained above, plus the additional:
Perform full cleanup and optimize all your tables.
You can do that easily with help of free and simple plugin.
Check it out: https://ww.wp.xz.cn/plugins/advanced-database-cleaner
– Cleanup won’t remove anything that is in use, so, no worries.
Then, follow these steps carefully:
- Download and install “Advanced DB Cleanup” plugin
- Do full Cleanup and optimize all tables using Advanced DB Cleanup plugin
- After that you can already remove mentioned cleanup plugin if you wish
Right after the last step, you can create the new backup, and later use it for the restoration/migration.
Let me know if that resolves your issue 🙂
Thank you!
Plugin Support
MixHa
(@mixha)
Hey @ajay21 ,
We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.
Kind regards