Backup Restore Fail

  • Resolved Ram

    (@balaram5441)


    3 years, 3 months ago

    Hello,

    I’m using a Backup Migration plug-in, and we getting errors while restoring the website.

    Please see the below error code for reference:

    BMI-7MhhUSnf-00310

    I hope someone can help, thank you so much.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    Hi @balaram5441

    I already replied to you there: https://ww.wp.xz.cn/support/topic/backup-restore-fail/#post-16457467
    – But let me reply twice in case one of your topics will get removed.

    Make sure our plugin is enabled on both websites at the same time.
    – Only for Super-Quick Migration

    Message you received in logs may appear when:
    a) Your backup is broken or incomplete
    b) URL your provided in Super-Quick Migration does not point to backup file
    c) Backup URL is protected by your hosting or some security plugin
    d) Some kind of coincidence due to different path in PHP CLI

    Secondly, check if backup you’ve created is visible in our plugin settings – backup(s) list.
    That list can display only valid backups and if it’s not there it may mean it’s not restorable.
    It can be caused by damaged files included in the backup, commonly from other backup plugins.

    In any case, make new backup with these settings applied:
    Open first section of the plugin named: “What will be backed up?”
    Find subsection named: “Exclude by folder / file name (case-sensitive)”
    Here add these three rules, like on image: https://prnt.sc/9oftADPd_Z7e
    – Save first section once you do that

    Then follow these steps on the website where you created your backup:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Enable alternate download method: https://prnt.sc/1slr41w
    5. Save “Other options” section
    6. Force stop both processes: https://prnt.sc/1trv1tm

    Once backup finish, check if it’s visible on backup(s) list and copy backup URL from here.

    Go to the website where you want to restore that backup:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Now you can start restoration with Super-Quick Migration module once again.

    If that won’t work, please repeat the “force both processes to stop” step.
    Once you do that, download your backup and try to upload it manually.

    You can upload your backup via FTP, cPanel or our Upload Area.

    Let me know if that resolves your issue 🙂
    Thank you!

    Plugin Author iClyde

    (@iclyde)

    3 years, 3 months ago

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup Restore Fail’ is closed to new replies.