Backup restore failed @ 1%

  • Resolved oddhousebooks

    (@oddhousedesigns)


    2 years, 8 months ago

    Debug code: BMI-Di2WpnEh-95352

    For the past 2 days, I have tried restoring a backup from 8/28/23, but it fails every time at 1%. I also tried restoring a backup from 8/30/23, just to see if that backup would work, but it also failed at 1%. Every backup I try from different dates all fail to restore at 1%.

    I would like to restore the backup from 8/29/23. Thank you for your help, please let me know what you need me to do on my end.

    -Ash

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 8 months ago

    Hello @oddhousedesigns ,

    Your issue is most likely caused by modified PHP CLI.
    You should be able to resolve it by disabling the checking step.

    Please follow these steps on the site where you experienced this error:

    1. Go to “Other options” section
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    Once you do that, try to run your migration process using the same URL or file.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 8 months ago

    Hey @oddhousedesigns ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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