Backup Restore failed

  • Resolved barankncc

    (@barankncc)


    2 years, 11 months ago

    Hello,

    My debug code is BMI-ge04kHNw-30265

    Restoring a backup on another site failed.

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hello @barankncc ,

    The message in the error log states “Maximum execution time of 30 seconds exceeded”, so you might want to increase that website limit.

    Apart from that, please do the following:

    1. Go to “Other options” section
    2. Change backup method: https://prnt.sc/1s1ofpa
    3. Disable PHP CLI checking: https://prnt.sc/1sljr31
    4. Save “Other options” section
    5. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hey @barankncc ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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