Backup stops at 65%

  • Resolved brittamagicgerman

    (@brittamagicgerman)


    11 months, 3 weeks ago

    I use the plugin for years. Suddenly, I cannot create backups anymore. First, I thought it is because the website got to big. However, I am also building a new website, which is still very basic – and I cannot backup it.
    Has anything changed with the plugIn?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mohammedeisa

    (@mohammedeisa)

    11 months, 3 weeks ago

    Hi @brittamagicgerman ,

    We understand that you’re facing an issue that requires further investigation, and it may involve sharing log files containing sensitive information about your website. Unfortunately, such sharing is not allowed in ww.wp.xz.cn forums for security reasons.

    To ensure your privacy and get the necessary support, kindly contact us through the form on our Contact Us page, and we’ll be more than happy to assist you promptly:

    https://duplicator.com/contact/?form=1

    Looking forward to hearing back from you.

    Thanks!

    Plugin Support mohammedeisa

    (@mohammedeisa)

    11 months, 3 weeks ago

    Hi @brittamagicgerman ,

    We haven’t heard back from you in a few days, so I’m going to go ahead and close this thread for now. But if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Backup stops at 65%’ is closed to new replies.