Backup stuck

Hi @e1thx ,

Thank you for reaching out!

First and foremost, may I kindly request you to remove the links you shared in your first message? It’s for your site’s security, as this is a public forum.

And regarding the issue: happy to take a look for you. Could you kindly generate a debug code for us manually from the plugin page? You can follow these steps below, and then paste the prompted code as a reply;

Troubleshooting section > Check advanced options and click on button:
Share debug infos with BackupBliss team

And here’s a screenshot that shows where to get it: https://prnt.sc/lKbjrSAqQudm

Hi @e1thx ,

Thank you! Your issue is caused by a modified PHP CLI. You can resolve the issue by disabling the checking step within our plugin configuration.

Please follow these steps on the site where you experienced this error:

1. Go to the “Other options” section
2. Disable PHP CLI checking: https://prnt.sc/1sljr31
3. Change backup method (optional): https://prnt.sc/1s1ofpa
4. Save the “Other options” section
5. Force stop both processes: https://prnt.sc/1trv1tm

Once you do that, try to run your backup process again.

Let me know if that works for you 🙂
Thank you!

You’re most certainly welcome @e1thx ! If you need any further assistance, please feel free to create a new thread in our forum.