Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Please could you send us a copy of the latest full backup log?
This can be found in the UpdraftPlus Existing Backups tab.
The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.
Regards,
Bryle
Hi Bryle thank you for your support i am attaching a link where i upload the backup log file!
https://we.tl/t-rl8qG0BB4l
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
Thank you!
I can see that the backup gets timed out or killed off.
Could you try to reduce the backup archive split size? To do this, open the ‘expert settings’ section of the UpdraftPlus Settings tab, and find the ‘split backups every’ option. Set this to 25Mb save your settings and run a new process.
Does the backup successfully completes now?
Best Wishes,
Bryle
Hy i am sharing the new log file backup again stucks at that table so please check the log file!
https://we.tl/t-1JMIT63tXT
Plugin Contributor
bcrodua
(@bcrodua)
Hi,
The log shows that the backup gets killed off. The most common reason for this is when the server has reached the resource limit.
To resolve, please ask your hosts/server admin to increase the limit (I/O limit, maximum_execution_timeout and site memory) or ask them to investigate their PHP error logs. These logs should contain more information on the exact issue that is causing the backup process to halt.
Best Wishes,
Bryle
