I had the same problem at my site. When on the WordPress backend, after activating backupwordpress, I went to Tools>Backups, (which is the Manage Backups screen for backupwordpress). On that screen there was the following: “Database Manually(0)”, “Complete Manually(0)”, and “+ add schedule”. When I click on “Settings” the screen I get only allows me to do a manual backup (and not a scheduled backup).
Someone else who was able to schedule backups had the following on their Manage Backups screen: “Complete Weekly (1) | Database Daily(14) | Complete Weekly(12) | + add schedule”.
So why did the other person have different options than me (on the Manage Backups screen)?
After re-reading some guidelines for support, I see I should’ve opened my own support thread in the forum. Sorry. Since I already started using this support thread, I will keep on using it.
I have some additional information.
My website is at http://test.smallchurchpayroll.com, and the site is hosted by Bluehost.
In my previous post I mention the Manage Backups screen. I did that to help with debugging. It is the Schedule Settings popup (obtained through the Manage Backup screen) where the only option for Schedule is “Manual Only”.
Support responded with: “So this issue comes up a lot with users who run maintenance mode plugins as it effects WP Cron from functioning properly.” It turns out that after I deactivated one of my other plugins, the problem was fixed, (meaning that I was now able to schedule automatic backups with BackUpWordPress).
I consider this issue to be resolved.
Thanks ed7admin, i add the same problem & a plugin was the cause. Fortunately, it was a minor plugin…
Great! Thanks for the update
Thank you @ed7admin for reporting your solution here!
I was also having this problem on a clients site and was wondering what the issue was. I migrated my clients site from Bluehost to my own setup. After reading that you were on Bluehost your solution was to deactivate a plugin, I then deactivated the “Mojo Marketplace” plugin and the option to schedule backups returned.
@ed7admin and @tdt34 was the Mojo Marketplace plugin the cause of your issue?
Hope this helps someone else..
Hi I haven’t been able to identify a plugin that is conflicting that I don’t need to keep for my ecommerce website. If I wanted to add the cron job via a cron manager would there be a way to do that instead? If yes what would the hook be please?
Best Wishes
Jess