• Resolved robertzou

    (@robertzou1234)


    No matter what, the backups are at the wrong time and never backup at the right time. It says my site has no visitors, but I am currently using native cron with this command:

    wget -qO- https://example/wp-cron.php &> /dev/null

    example is replaced with my domain.

    Debug code is: BMI-7dUejpbm-14540

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author iClyde

    (@iclyde)

    Hi @robertzou1234

    The command you use for wp-crons is good and even recommended by our plugin.

    Nevertheless, it’s difficult for me to tell what’s going wrong there. I couldn’t notice any error or any warning.

    Please make sure native WP Cron is disabled by define('DISABLE_WP_CRON', true); in your wp-config.php

    It seem like the scheduled cron is hitting wp-cron.php every 7 minutes right?

    I would recommend you to try setting the scheduled backup time to:
    everyday | at | 02:00

    Timezone on your website is set to -7, it may be possible that it causes some conflicts as the server time seem to be set to +0, setting the scheduled date to something else than 00:00 may resolve the issue.

    Let me know if that worked for you 🙂
    Thank you!

    Thread Starter robertzou

    (@robertzou1234)

    I changed the servers time, hope it works :)))))

    Plugin Author iClyde

    (@iclyde)

    Hi Robert

    Let me know when you find some time how it went 🙂
    Thank you!

    Thread Starter robertzou

    (@robertzou1234)

    I changed the server time and rebooted the server. After testing for 2 days, it still backups at the wrong time.

    Debug Code: BMI-qHvoaUj5-87864

    Plugin Author iClyde

    (@iclyde)

    Hi @robertzou1234

    Could you please check this info icon: https://prnt.sc/t045Jpk7FNi2

    “Server time” there means the time our plugin compares with what you set in the configuration (everyday at 00:00, in you case).

    It seem to be delayed by 3 hours right now.

    The solution would be to set the time to (everyday at 21:00, if my assumption is right).

    Plugin Author iClyde

    (@iclyde)

    As we didn’t hear any reply in last days.
    I can assume that you resolved the issue.

    Feel free to open new topic if I am wrong!
    Thank you 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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