Backups Not Completing

Hi,

To help us work out the cause of your problem, can you please send us a copy of the full backup log?
This can be found in the UpdraftPlus Existing Backups tab. The contents will be too long to post here directly, but you can use an online service such as Dropbox or Pastebin, and post the link here.

Kind Regards,
Bryle

Hi @twocrumbsup

Thanks for sharing the log.

From the log, it looks like the backup process is failing while trying to zip a file due to an error:

Zip error: ZipArchive::close(): Failure to create temporary file: No space left on device
This usually indicates that the server has run out of disk space or temporary storage during the backup process.

Could you please check with your hosting provider to confirm that there is enough free space available—both in your main storage and the temporary directory (often /tmp)?

The log also shows that the backup process was timed out. This is often caused by limited server resources such as low memory or execution time limits.

We recommend checking with your hosting provider to ensure you have sufficient disk space and increase memory and timeout limits, if possible.

Best regards,
Bryle

Hi @twocrumbsup

Can you ask your host to increase maximum_execution_timeout, memory limit and I/O limit.

Then run a test backup and hopefully that will help fix the issue.

Thanks,
Bryle