BackUpWordPress 3.6.1 does not save backups properly

  • Resolved Michał

    (@nismo)


    10 years, 1 month ago

    Hello,

    I have a problem with your plugin 3.6.1. Everytime I want to perform a full backup (files and database) I receive error:

    php: ZipArchive::close(): Read error: No such file or directory, /home/(myserver)/ftp/(folder)/wp-content/plugins/backupwordpress/classes/backup/class-backup-engine-file-zip-archive.php, 46

    I looks like the backup contains only database without files. Backup has 8MB but should be around 659MB. Please help me. What should I do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    10 years, 1 month ago

    Hey there –

    It sounds like you have an issue with the files part of the backup process. The files are backed up using one of two main commands:

    For files backup:
    1. Unix Zip Command, and if that isn’t installed, the plugin defaults to using
    2. ZipArchive php utility, using the proc_open function

    For some reason, you’re having a glitch with files that should be included in the backup not being in the backup once it’s finishing up the process. This makes me wonder if you have everything needed to run the php utility with the proc_open function.

    Can you check with your host on that one for me and let me know what they say?

    Thanks,
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 10 months ago

    Hey there – if you are still experiencing issues and want to work through more troubleshooting, please let me know and we can reopen this ticket.

    Anyone else having this issue please start a new topic on the support forums, okay?

    Thanks so much and I’m going to mark this resolved pending further notice.

    Kat

Viewing 2 replies - 1 through 2 (of 2 total)

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