BackUpWordPress Detected Issues with Backup Error Message

  • Resolved marciaac

    (@marciaac)


    9 years, 12 months ago

    Hello,

    I just received this message from my last backup, does anyone know what I should do? Before backup up, I updated to 3.6.1:

    BackUpWordPress detected issues with your last backup.

    Zip: *** glibc detected *** zip: double free or corruption (!prev): 0x00000000015ead80 ***
    ======= Backtrace: =========
    /lib/x86_64-linux-gnu/libc.so.6(+0x7db26)[0x6e185502cb26]
    /lib/x86_64-linux-gnu/libc.so.6(fclose+0x155)[0x6e185501c7a5]
    zip[0x409165]
    zip[0x408626]
    /lib/x86_64-linux-gnu/libc.so.6(__libc_start_main+0xed)[0x6e1854fd076d]
    zip[0x4086f9]
    ======= Memory map: ========

    Any info would be great, thanks!
    Marcia

    https://ww.wp.xz.cn/plugins/backupwordpress/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 11 months ago

    Hi there –

    I’m not positive but in researching this a bit I saw that some folks reported similar issues and they actually had server conflicts that were causing the issue. It their case, it was happening because both mod_php4 and mod_php5 were being loaded into Apache. Removing one of them resolved the issue.

    Can you talk with your host to see if there could be a similar problem with your server?
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 10 months ago

    Hey there – if you are still experiencing issues and want to work through more troubleshooting, please let me know and we can reopen this ticket.

    Anyone else having this issue please start a new topic on the support forums, okay?

    Thanks so much and I’m going to mark this resolved pending further notice.

    Kat

Viewing 2 replies - 1 through 2 (of 2 total)

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