BackupWordPress doesn’t finalize process !

  • Resolved BreTweb

    (@bretweb)


    9 years, 7 months ago

    Hello

    I wont’ understand why the backup process doesn’t works …
    The system turn and turn without finalizing the process
    Somebody can help

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 7 months ago

    Hi there –

    I’m sorry you’re having trouble.

    Try following some of these tips to see if we can help isolate the issue you’re having:

    • can you run a database-only backup?
    • how about a files-only backup? (create a new schedule if you don’t want to edit a current one)
    • If not, try to exclude your /wp-content/uploads folder, then run a manual backup. Does this work? If so, we know the size of your backup is probably hanging up your server.
    • If you can, try disabling all other plugins, and switch to a default theme if possible as plugin conflicts can occur. Does that help?

    Let me know what you find out and we can troubleshoot from there,
    Kat

    Plugin Contributor Katrina “Kat” Moody

    (@katmoody)

    9 years, 5 months ago

    Hey there @bretweb –

    Since it’s been a while since we heard from you, I’m going to go ahead and close out this topic. Please just reply back if you’d like additional troubleshooting help, okay?

    Kat

Viewing 2 replies - 1 through 2 (of 2 total)

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