• Resolved joyryde

    (@joyryde)


    Hello – We are unable to fulfill orders, your plugin says:

    Bad API format. Contact support.

    Also, it still has the same typo that it’s had for 2 years, it says “Fulfil” instead of “Fulfill”.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author guru-aliexpress

    (@ali2woo)

    Hello,
    We have corrected that typo in fulfill word in our plugin code and it will be a part of the next release.
    As for “Bad API format“, it can be a error of aliexpress dropshipping api, need more information about your order, please contact our support center

    Thread Starter joyryde

    (@joyryde)

    We can’t use that website, it doesn’t allow us to log in, so it will have to be addressed here as it’s not the paid plugin, it’s this plugin.

    Plugin Author guru-aliexpress

    (@ali2woo)

    It seems you may have forgotten to approve your account. Please check your email folder for a confirmation link and complete your registration to enable login. Alternatively, you can provide the first 4-5 characters of your email address, and we can assist you by manually approving your account, allowing you to log in as well.

    We understand that this is a free plugin; however, we require additional information from you, such as FTP details, to check your WooCommerce order. Please note that this information cannot be shared here, as this is a public forum visible to everyone.

    Thank you for your understanding.

    Thread Starter joyryde

    (@joyryde)

    Sorry, we don’t allow WordPress plugin developers to access websites using FTP.

    Plugin Author guru-aliexpress

    (@ali2woo)

    If you can make a test website where you can provide access then we could help you with the issue.

    Plugin Author guru-aliexpress

    (@ali2woo)

    We have found the issue and released a new plugin version – 3.5.1.
    Please update your plugin, the issues should be resolved.

    Plugin Author guru-aliexpress

    (@ali2woo)

    We have marked this request as resolved since there are no new replies.

Viewing 7 replies - 1 through 7 (of 7 total)

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