Customer Service & Good Plugin

  • splink

    (@splink)


    5 years, 10 months ago

    A simple problem took time to solve but it was finally solved. It is a quite useful plugin in the use of conditionals with woocommerce.

    • This topic was modified 5 years, 9 months ago by splink.
    • This topic was modified 5 years, 9 months ago by splink.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Hermann LAHAMI

    (@mano88)

    5 years, 10 months ago

    Hello,
    I’m surprised. Can you let me know what which one of our support agents you talked to and what was your ticket ID?

    Plugin Author Hermann LAHAMI

    (@mano88)

    5 years, 10 months ago

    1- I think i’ve been able to pull your ticket. I’m not sure why the PDF is looking the way you sent it but I just pulled the one from your account and it looks file. Can you check your account to download your invoice?

    2-Giving us a 1 star review for an invoice issue seems unfair especially if it has nothing to do with the plugin features…

    Thread Starter splink

    (@splink)

    5 years, 9 months ago

    Hello,

    I have been talking with Adeniran from Orion Origin, through mail, through web chat, and i have no response about why this is happening.

    1 – When I generate the pdf invoice from my account , billing addresses still doesn´t appear fully.
    2 – It may seem unfair, but imagine that I have to resort to a criticism in wordpress forum because from the plugin support itself they do not give me a solution

    Regards

    • This reply was modified 5 years, 9 months ago by splink.
    Plugin Author Hermann LAHAMI

    (@mano88)

    5 years, 9 months ago

    I understand. I already gave instructions to get it done in priority.

    Thread Starter splink

    (@splink)

    5 years, 9 months ago

    Hi again,
    now it´s all ok, thanks for your effort,
    Best regards!

Viewing 5 replies - 1 through 5 (of 5 total)

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