Bad issue using this plugin

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author SilkyPress

    (@diana_burduja)

    9 years, 2 months ago

    I tested the plugin for PHP 7.0.15 and haven’t encountered any errors/warnings. Also tested with Apache FastCGI, even if this has no influence whatsoever on the plugin execution.

    I’d appreciate you helping me find the error, so I can fix it and spare future users from the frustration you had.

    “FastCGI header error” occurs whenever there is a PHP error or warning. Could you please check in the /wp-content/debug.log file what was exactly the error you were getting?

    Thread Starter dud87

    (@durantediego)

    9 years, 2 months ago

    Hi Diana, thanks for reply.

    Here some details:

    PHP 7.0.8 (cli) (built: Jun 24 2016 11:16:20) ( NTS )
Copyright (c) 1997-2016 The PHP Group
Zend Engine v3.0.0, Copyright (c) 1998-2016 Zend Technologies
    with Zend OPcache v7.0.8, Copyright (c) 1999-2016, by Zend Technologies

    – opache enabled
    – AWS EC2 bitnami wordpress instance (t2.medium type) with Apache
    – WordPress version 4.5.6
    – apache modrewite enabled

    On this instance we don’t have any particular configuration for Apache and PHP and we have very few plugins installed as is a little website, just a landing page. With little traffic.

    Log error from /opt/bitnami/apache2/logs/error_log :

    [Thu Mar 02 09:17:31.321940 2017] [proxy_fcgi:error] [pid 5752:tid 140069620807424] [client xxx.xxx.xxx.xxx:55217] AH01067: Failed to read FastCGI header
[Thu Mar 02 09:17:31.321971 2017] [proxy_fcgi:error] [pid 5752:tid 140069620807424] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:55217] AH01075: Error dispatching request to : 
[Thu Mar 02 09:17:31.474761 2017] [proxy_fcgi:error] [pid 5752:tid 140069620807424] [client xxx.xxx.xxx.xxx:55217] AH01067: Failed to read FastCGI header
[Thu Mar 02 09:17:31.474787 2017] [proxy_fcgi:error] [pid 5752:tid 140069620807424] (104)Connection reset by peer: [client xxx.xxx.xxx.xxx:55217] AH01075: Error dispatching request to : 
[Thu Mar 02 09:17:53.689250 2017] [proxy_fcgi:error] [pid 5753:tid 140069822232320] [client xxx.xxx.xxx.xxx:55242] AH01071: Got error 'PHP message: PHP Notice:  Undefined offset: 0 in /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php on line 925\nPHP message: PHP Notice:  Undefined offset: 0 in /opt/bitnami/apps/wordpress/htdocs/wp-includes/plugin.php on line 943\n', referer: http://www.xxx.it/wp-admin/options-permalink.php

    And from /opt/bitnami/php/var/log/php-fpm.log :

    [02-Mar-2017 09:17:31] WARNING: [pool wordpress] child 6277 exited on signal 11 (SIGSEGV - core dumped) after 160.012964 seconds from start
[02-Mar-2017 09:17:31] WARNING: [pool wordpress] child 5740 exited on signal 11 (SIGSEGV - core dumped) after 230.038305 seconds from start

    And here you can find the whole snapshot of our instance:

              
== Server Environment ==
  Operating System: Linux
  Software: Apache
  MySQL version: 5.7.13
  PHP Version: 7.0.8
  PHP Max Input Vars: 1000
  PHP Max Post Size: 40M
  GD Installed: Yes
  Elementor Library: Connected

== WordPress Environment ==
  Version: 4.5.6
  Site URL: http://www.xxx.it
  Home URL: http://www.xxx.it
  WP Multisite: No
  Max Upload Size: 40 MB
  Memory limit: 40M
  Permalink Structure: /%year%/%monthnum%/%day%/%postname%/
  Language: it-IT
  Timezone: 1
  Debug Mode: Inactive

== Theme ==
  Name: twentysixteen Child Theme
  Version: 1.0.0
  Author: Elementor.com
  Child Theme: Yes
  Parent Theme Name: Twenty Sixteen
  Parent Theme Version: 1.2
  Parent Theme Author: the WordPress team

== User ==
  Role: administrator
  WP Profile lang: it_IT
  User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/56.0.2924.87 Safari/537.36

== Active Plugins ==
  All In One WP Security
    Version: 4.2.5
    Author: Tips and Tricks HQ, Peter, Ruhul, Ivy

  BackWPup
    Version: 3.3.4
    Author: Inpsyde GmbH

  Duplicate Post
    Version: 3.1.2
    Author: Enrico Battocchi

  Elementor
    Version: 1.2.4
    Author: Elementor.com

  Insert Headers and Footers
    Version: 1.3.3
    Author: WPBeginner

  iubenda Cookie Solution
    Version: 1.14.2
    Author: iubenda

  Search & Replace
    Version: 3.1.2
    Author: Inpsyde GmbH

  WP-Mail-SMTP
    Version: 0.10.1
    Author: Callum Macdonald

  WP Maintenance Mode
    Version: 2.0.9
    Author: Designmodo

  Yoast SEO
    Version: 4.4
    Author: Team Yoast

    Instead of Insert Headers and Footers plugin, before we were using Simple Custom CSS and JS current version (2.10) and was doing us the issue Failed to read FastCGI header error.

    We fixed the issue by disabling Simple Custom CSS and JS plugin.

    Hope it helps.

    • This reply was modified 9 years, 2 months ago by dud87.
    Plugin Author SilkyPress

    (@diana_burduja)

    9 years, 2 months ago

    You need to increase the memory limit. Right now you have 40M memory limit, when even 64M is small for WordPress (128M is recommended). On top of that you are running Opcache (Opcache speeds up your scripts by storing the compiled scripts in the memory).

    When you disabled the Simple Custom CSS and JS plugin, you simply released some memory.

    I assumed you read the ServerPilot article related to the “Failed to read FastCGI header” error. Please read the last part entitled “Running Out of Memory”. You can test my assumption by checking out your /var/log/syslog file.

    • This reply was modified 9 years, 2 months ago by SilkyPress.
    Thread Starter dud87

    (@durantediego)

    9 years, 2 months ago

    I checked /var/log/syslog* files and I have no errors related to memory.

    I also have other sites, with traffic and many plugins, that are using 40M memory with no issues.

    If your plugin requires more memory to be used, say it into documentation or inside wordpress dashboard may showing an alert during activation/installation.

    Regarding “On top of that you are running Opcache (Opcache speeds up your scripts by storing the compiled scripts in the memory).
    When you disabled the Simple Custom CSS and JS plugin, you simply released some memory.”

    I restarted many times apache and php realising memory and error was there until I deactivated your plugin.

    • This reply was modified 9 years, 2 months ago by dud87.
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