@ventsimoll We’re very sorry to hear about the experience you’ve had. To assist you as quickly as possible, could you please let us know if you already have an open support ticket? If so, please provide the ticket number and we will review it right away.
Best regards, Quadlayers Support Team.
@ventsimoll
We have identified your ticket in our support platform.
Please update Checkout Manager to the latest version and ensure that your license key is activated inside the plugin under the “License” tab.
This is required for all premium features to be enabled.
If, after trying this, the issue still persists, please write back to us and we will resolve it for you.
Best regards,
Support Team
Hello,
You can see on pictures and access I gave to you, that Checkout manager is updated to the last version and license key is activated.
https://ibb.co/Zzc0h0cd
https://ibb.co/Tx2zvnbh
Why plugin not working?
@ventsimoll We’re checking, we’re following up on your case through those tickets.
Hello @ventsimoll,
Thanks for your patience.
We’ve just released version 7.8.1, which includes a fix for the issue you reported.
Could you please update to the latest version and confirm if everything is now working correctly on your site?
If the problem persists after updating, we’ll be happy to continue assisting you through your support tickets.
Best regards,
