Bad Request Download

  • Resolved gusimoni

    (@gusimoni)


    3 years, 8 months ago

    Hey, i’m trying to download the IT Tech V1 teamplate and nothing happens. I cheeked the network infos in console and had seen a bad request from the server. What i have to do?

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  • Plugin Contributor Givi WP Royal Support

    (@ggedenidze1982)

    3 years, 8 months ago

    Hi, gusimoni
    Sorry for the late reply.

    First, thank you for choosing our theme and service. It might be your system’s or WordPress-related issue, and we will do our best to help you.

    You can check our plugin on our testing site and make sure that it works properly.

    Site name: gusimoni
    URL: https://gusimoni.s3-tastewp.com
    Username: ggedenidze1982
    Password: K4xT672U2cM

    If this does not help, please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our

    email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well
    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    Kind regards,
    Givi`

Viewing 1 replies (of 1 total)

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