• steadystatesolutions

    (@steadystatesolutions)


    I am getting some errors from the Form we have implemented. I have activated logs and there is a particular error I cannot understand. Can you please assist on debugging this error below so we can make the appropriate measures to avoid it:

    https://prnt.sc/6X7s6iDMMSe1

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author EDGARROJAS

    (@edgarrojas)

    I see, are you using the latest version of the plugin?

    Thread Starter steadystatesolutions

    (@steadystatesolutions)

    Plugin Author EDGARROJAS

    (@edgarrojas)

    I see, what kind of file are you trying to upload?

    Thread Starter steadystatesolutions

    (@steadystatesolutions)

    PDFs and Images(PNGs and JPG ). There is a consistency problem here. Some users are able to submit whilst some are failing. I think the main culprit is the file uploads. But the Logs aren’t explaining the issue well

    Thread Starter steadystatesolutions

    (@steadystatesolutions)

    I am still getting reports of the form failing. I require assistance urgently. My clients are not experiencing consistent performance with the form. Please assist in debugging this error so we can fix or find what is causing it.

    Plugin Author EDGARROJAS

    (@edgarrojas)

    The change that i did wasn’t supposed to fix the issue but improve the log so hopefully it record what is the problem so could you check the debug log and see if a new record informing of the issue was created?

    Thread Starter steadystatesolutions

    (@steadystatesolutions)

    I’m still getting the same error message. Can you please escalate this to the development team to assist in debugging this? I need to know why this error is happening and how do I avoid it?

    https://prnt.sc/P0aRXaLkbnjq

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Bad Response from Server’ is closed to new replies.