Bad software

  • smoke12

    (@smoke12)


    4 weeks, 1 day ago

    Bad software and simply doesn’t work. Customer service is slow to respond with no solutions. They also simply do not issue refunds. No, this is not a reliable software provider.

Viewing 1 replies (of 1 total)
  • Plugin Contributor Prema Iruthayarajan

    (@premairuthayarajan)

    1 week, 2 days ago

    Hi @smoke12,

    We’re sorry to hear you had a frustrating experience with our plugin.

    We take feedback like this seriously, and we’d genuinely like to understand what went wrong in your case. We’ve helped many users successfully migrate their stores, so it’s concerning to hear the plugin did not work as expected for you.

    Regarding support, we do our best to respond as quickly as possible, though response times can occasionally be longer depending on support volume and timezone differences. We also try to investigate each issue thoroughly before suggesting solutions.

    We also have a standard refund policy for all our WordPress plugins. If your request was not handled correctly, please reply to your existing support ticket or contact us again with your details so we can review it properly.

    We’d be happy to continue assisting you.

Viewing 1 replies (of 1 total)

You must be logged in to reply to this review.