bad support

  • bacperu

    (@bacperu)


    6 years, 10 months ago

    i try many times get some answer to bugs what i have whit the plugin, for wordpress forum and whit out result, then for the facebook fan page whit out result. if the plugin team support have that delay is enough for dont trust in this plugin.
    I dont recommend this.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Antonino Scarfì

    (@antoscarface)

    6 years, 10 months ago

    Please, you need to create a new topic, instead of replies to closed ones.

    I’m here to assist you and I hope we can find the solution to your problem in a new topic 🙂

    Also, very important: please read this topic before to write, in order to troubleshoot yourself and give me as many details as possible in order to understand the reason of your issues.

    Finally, I will appreciate a lot a positive review, once your problems are fixed! 🙂

    Thank you.

    Thread Starter bacperu

    (@bacperu)

    6 years, 10 months ago

    I installed the plugin on my wordpress. and the add to cart event is not detecting me. Within my business manager on Facebook I get an alert that he is not recognizing it. so I can’t do retargeting campaigns

    Plugin Author Antonino Scarfì

    (@antoscarface)

    6 years, 10 months ago

    Again, please open a new topic from here: https://ww.wp.xz.cn/support/plugin/pixel-caffeine/#new-post

    Give as many details as possible, such website URL and some screenshots of Pixel Helper and settings, in order to show me the issue, and more important read the Before Posting post.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

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