Banner disappears

  • Resolved thenax

    (@thenax)


    6 years, 9 months ago

    After I accepted cookies, the banner disappears and I cannot change my preferences on mobile (and a little bit also in desktop version)
    How can I do?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Aert

    (@aahulsebos)

    6 years, 9 months ago

    Hi @thenax,

    Under the cookie banner settings you will find the option to hide/show the revoke button.

    When it’s on “Show”. The revoke button is visible on tablet and desktop, in the left-hand corner, or where ever you placed your cookie banner.

    For mobile we have hidden the revoke button, because it’s too intrusive for users if there’s a revoke banner popping up while scrolling.

    There’s always a second option for users to revoke their preferences, which is on the cookie policy.

    The third way, if you want, would be to add a shortcode in your footer (or anywhere else). The shortcode: [cmplz-revoke-link text=’your text’]

    Hope this clears things up,

    regards Aert

    Thread Starter thenax

    (@thenax)

    6 years, 9 months ago

    THANK YOU!

    • This reply was modified 6 years, 9 months ago by thenax.
Viewing 2 replies - 1 through 2 (of 2 total)

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