• Resolved vev116

    (@vev116)


    Since installing your update my Shop banner is gone.
    It says it is there but it is not displaying.
    Tried reuploading, different banners, nothing works.
    Thanks

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Dotstore

    (@dots)

    Hello @vev116,

    Thanks for contact us.we have tested this plugin latest version and its working fine with WooCommerce and storefront theme and hereby attached shop page screenshot link.
    screenshot : http://ibb.co/fjsfnv

    can you provide your site URL so we look overall and we will provide you solution.

    Thank You,
    Multidots.

    I’m having this same problem.. Any solution?

    http://steinwayspokane.com/product-category/grand-pianos/

    Plugin Author Dotstore

    (@dots)

    Hey @weazer4321,

    Thanks for reaching out to us. If you getting issue then change on this file \plugins\banner-management-for-woocommerce\includes\class-woo-banner-management.php line number 162.

    Now:
    $this->loader->add_action(‘woocommerce_before_main_content’, $plugin_admin, ‘WBM_show_category_banner’,10);

    Replace below code:
    $this->loader->add_action(‘woocommerce_before_shop_loop’, $plugin_admin, ‘WBM_show_category_banner’, 30);

    I hope that’s issue is resolved when you change that.

    if you need further help then kindly let me know.

    Thank You,
    Multidots

    We tried the suggestion below and it crashed our products page. Is there an update to address this problem? Writing and replacing code is not really my thing. From the looks of it on the web, it appears it is becoming a common problem with the latest wordpress and woocommerce updates.

    Plugin Author Dotstore

    (@dots)

    Hello @weazer4321,
    You can find “woocommerce_before_main_content” in this file /includes/class-woo-banner-management.php and replace “woocommerce_before_shop_loop” after that check it. I hope issue has been resolved.

    If still getting issue then create a support ticket on our store.
    Support: https://store.multidots.com/dotstore-support/

    Thank You,
    Multidots.

    • This reply was modified 8 years, 6 months ago by Dotstore.
Viewing 5 replies - 1 through 5 (of 5 total)

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