Basic validation failed

  • Resolved alba666

    (@alba666)


    2 years, 11 months ago

    hello!

    I get this message every time I try to do something: Basic validation failed

    How can I solve it?

    thank you

Viewing 1 replies (of 1 total)
  • sangeethasrinivasan

    (@sangeethasrinivasan)

    2 years, 11 months ago

    Hello,

    Thank you for getting in touch with us.

    The mentioned message may appears when the page you are using remains static for a long time or when your session expires, resulting in the error “Basic validation failed.”

    To resolve this issue, we suggest trying the following steps:

    1. Clear your cache and then reload the page using the keyboard shortcut (Ctrl + Shift + R).
    2. Additionally, you can attempt to log out and then log back in to see if the issue persists.

    We hope that these steps help in resolving the problem you are experiencing.

    If the issue continues to occur, please open a support ticket by visiting the following link: https://wployalty.net/support/. Kindly provide screenshots illustrating the problem you are facing, along with the URL of your site.

    Rest assured, our team will investigate the issue promptly and provide you with appropriate solutions.

    Thanks
    Team WPLoyalty

Viewing 1 replies (of 1 total)

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