Basket not clearing after 3DS payment

  • Resolved trademark2k6

    (@trademark2k6)


    6 years, 8 months ago

    Hi
    Since updating to the new gateway plugin, I find that when a user pays by card that requires 3DS authentication, that the payment goes trough fine but the basket doesn’t clear.

    Using a non 3DS card, the basket clears as usual.

    Paying by cash also clears the basket as usual.

    The issue seems to be with 3DS cards, both new cards and previously saved cards.

    Anyone else notice this? Any workaround?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    6 years, 7 months ago

    Hey there @trademark2k6

    Can you confirm if this is still happening, please?

    If you can replied this, can you let me know what WooCommerce and Stripe plugin version you are running, please?

    Thanks,

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    6 years, 7 months ago

    Hi @trademark2k6

    We haven’t heard back from you in a while, and I haven’t seen this same issue, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)

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