batch request gets stuck. Support not available

  • Resolved stil1le

    (@stil1le)


    6 years, 3 months ago

    Hi there,

    after update SM to 4.3.5 the batch request was getting stuck. It started as normal, but remains at 0% and nothing happens and I found no way to fix it.
    I tried a downgrade and later an update to 4.3.6.
    Unfortunately without success.

    Important: Batch Update request is running in the background. … Status: 0% completed [00:00:00 left].

    The process is stuck in the background and I have no idea how to fix the problem.
    Unfortunately, support is not available on the website. I urgently need help here. Thanks Stefanie

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