• Resolved Steven

    (@shazahm1hotmailcom)


    So, reading thru everything before making a purchase and I noticed in your docs that it is not compatible with bbPress

    https://getawesomesupport.com/documentation/awesome-support/known-plugin-incompatibilities/

    Specifically the doc states”*Awesome Support will exhibit unexpected behavior when installed with BB-PRESS.*”

    Could you give a list of what the unexpected behaviors are?

    I ask because I have bbPress installed, using to provide support currently and would like to migrate to your plugin. to do this, I would need to have a transition period where the existing forum would be in a read only state. I’m just trying to determine if I could live with whatever “unexpected behavior” is during the transition period.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author melliesou

    (@melliesou)

    Hi @shazahm1hotmailcom,

    I don’t have an up-to-date list of unexpected behaviors when using the two plug-ins together. However, in this case, it might make sense to run both in parallel on different WordPress instances. (Using just a menu link to link the two WordPress instances with one being on a sub-domain). Doing it this way will save a lot of time in troubleshooting any conflicts especially if the transition of having both together is just temporary.

    I’ll mark this thread as resolved based on the suggestion above, but if you have more questions, I’ll be happy to follow up on them.

    Thread Starter Steven

    (@shazahm1hotmailcom)

    @melliesou

    RE: I don’t have an up-to-date list of unexpected behaviors when using the two plug-ins together.

    Can you please give me an idea of what to expect, even if it may not be current? I’m having a hard time imagining what the possible conflicts could possibly be. bbPress is a rather basic plugin. The only real “complex” thing it does is link the different CTP/s together to form the Forum->Topic->Reply association. Now, I can understand BuddyPress and JetPack compatibility issues, those plugins seems to affect every nook and cranny in WP.

    RE:However, in this case, it might make sense to run both in parallel on different WordPress instances.

    Sorry, not going to work in this case.

    The primary reasons for me wanting to using AS is the EDD and EDD Software Licensing integration. Being able to using my own FAQ CTP, is icing. So, this needs to ruin in the same instance of WP.

    Plugin Author melliesou

    (@melliesou)

    Hi @shazahm1hotmailcom,

    I don’t have the details handy as this compatibility was marked as an issue a while ago and there aren’t detailed notes about the exact issue. These types of compatibility issues are more related to some odd/unexpected issues which may produce some issues (but not normally severe issues). The best way to determine the issues would be to install both plug-ins in a test environment.

    Instead of separating Awesome Support out into another instances, what if you instead separated the bbPress plug-in into a separate environment in order to allow Awesome Support and EDD to work together with the integration and link-outward to the second instance during the temporary transition. Would that meet your needs. (And ideally be a way to preserve isolation between the two?)

    Thread Starter Steven

    (@shazahm1hotmailcom)

    @melliesou

    Thanks for getting back to me!!! I was getting a little worried I would not get a reply. This is actually serious pre sales question, just clarifying.

    I was a little impatient and installed AS (free) and was able to configure and do a test test (as an admin, didn’t test a user yet) and everything seemed fine with both AS and bbPress. Since it does not sound as if there were severe compatibility issues, which may not actually even exist anymore, I think I will press forward with my migration to AS, leaving bbPress active and on the same WP install. Any compatibility issues that I do find, if any, I’ll log in this thread.

    I thank you for your time!

    Plugin Author melliesou

    (@melliesou)

    Hi @shazahm1hotmailcom,

    Thanks for testing and reporting your results. You may be right that there are no current issues. If you find any issues, please feel free to report them here.

    Thread Starter Steven

    (@shazahm1hotmailcom)

    @melliesou

    So far the only compatibility issue I have run into with bbPress is not really the fault of bbPress or AS really…

    On the bbPress edit profile page, the AS wpas_user_profile_fields() is output because bbPress uses the core WP user profile so the actions added by AS to add the AS fields to the user profile is run.

    To prevent this, here is a simple filter:

    function AS_Remove_Data_Export_From_bbPress_Edit_Profile() {
    	
    	if ( function_exists( 'bbp_is_user_home_edit' ) ) {
    		
    		if ( bbp_is_user_home_edit() && class_exists( 'WPAS_GDPR_User_Profile' ) ) {
    			
    			$instance = WPAS_GDPR_User_Profile::get_instance();
    			remove_action( 'show_user_profile', array( $instance, 'wpas_user_profile_fields' ), 10 );
    			remove_action( 'edit_user_profile', array( $instance, 'wpas_user_profile_fields' ), 10 );
    		}
    	}
    }
    
    add_action( 'wp', 'AS_Remove_Data_Export_From_bbPress_Edit_Profile' );
    Plugin Author melliesou

    (@melliesou)

    Hi @shazahm1hotmailcom,

    Thanks for detailing that. It will be helpful for anyone else who experiences the same issue.

Viewing 7 replies - 1 through 7 (of 7 total)

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