Beaver Builder not functioning properly

  • abhirup

    (@abhirup)


    8 years, 7 months ago

    Hey Guys

    I’ve recently started using Beaver Builder on 3 of my websites. It seems to be working fine on 2 of them, but the website http://www.moregroup.com using the theme ‘Hypergram’ doesn’t seem to be using Beaver Builder correctly. I cannot create a custom page with the plugin as it won’t let me drop entities onto my page. Do you have any suggestions as to how I can make it work on this theme?

    Thanks

    Abhi

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Ben Carlo

    (@hinampaksh)

    8 years, 7 months ago

    Hey @abhirup,

    Thanks for posting!

    Does it not work on any pages at all? Or just the homepage? I tried searching online but can’t find a Hypergram theme. Is it a premium theme? I’d like to do some testing with it on my local environment. 🙂

    Ben

    Thread Starter abhirup

    (@abhirup)

    8 years, 7 months ago

    Hey @hinampaksh

    It doesn’t work on any of the existing pages, nor does it allow me to use it properly on new pages that I create. It is a custom theme that was made by a team that helped us migrate our website from a custom CMS. Unfortunately, I don’t have access to the theme files. Have you had similar queries before where a user could not drag and drop the rows and html boxes into the page? If so, how did you tackle it?

    Thanks

    Abhi

    Plugin Contributor Ben Carlo

    (@hinampaksh)

    8 years, 6 months ago

    Hey @abhirup,

    Apologies for the delayed response here.

    We do get that quite a lot but the underlying cause varies from site to site. Can you send us a note via hello [at] wpbeaverbuilder [dot] com with a link to this thread and we’ll take it from there? Just drop a reply here once done so I can check our mailbox and grab it. 🙂

    Ben

Viewing 3 replies - 1 through 3 (of 3 total)

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