• I really have enjoyed the better Doc plugin, and hope to continue using it!

    My only issue is that I keep getting a fatal error caused from it. It would work fine for a few days after I restored an old back up, but then break.

    I am working with support for WpDevelopment who only turned it off and back on again. All I am wanting to know is what this error code here means, and if there is a way I can fix this specific code.

    Error Details
    =============
    An error of type E_ERROR was caused in line 382 of the file /home/customer/www/shoprural.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php. Error message: Uncaught Error: Call to a member function get_items() on bool in /home/customer/www/shoprural.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php:382
    Stack trace:
    #0 /home/customer/www/shoprural.com/public_html/wp-content/plugins/betterdocs/includes/elementor/class-betterdocs-elementor.php(358): BetterDocs_Elementor::get_bd_templates()
    #1 /home/customer/www/shoprural.com/public_html/wp-includes/class-wp-hook.php(309): BetterDocs_Elementor::added_bd_template(Array)
    #2 /home/customer/www/shoprural.com/public_html/wp-includes/plugin.php(189): WP_Hook->apply_filters(Array, Array)
    #3 /home/customer/www/shoprural.com/public_html/wp-includes/option.php(228): apply_filters(‘option_elemento…’, Array, ‘elementor_remot…’)
    #4 /home/customer/www/shoprural.com/public_html/wp-includes/option.php(422): get_option(‘elementor_remot…’)
    #5 /home/customer/www/shoprural.com/public_html/wp-content/plugins/elementor/includes/api.php(104): update_option(‘elementor_remot…’, Array, ‘n`

    • This topic was modified 4 years, 3 months ago by PaulK.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter PaulK

    (@paulkiehl)

    They are currently helping me check the solve to this, so I appreciate the support I am being given which is why I am giving them a 4 start for now until the issue is confirmed fully fixed.

    I will say I am quite pleased with supports willingness to help!

    Thread Starter PaulK

    (@paulkiehl)

    They fixed it for me! Great support. 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Better Doc Causing a Fatal Error?’ is closed to new replies.